A Vital Component of our Sales Process

Our personalized Sales Support structure serves to increase the value and efficiency of our sales force and provide a consistent channel of communication to our Principal partners.

Sales Support at The M. F. Cachat Company provides our sales representatives with an administrative and support professional as a working partner and a resource. This type of support structure ensures the technical sales representatives can dedicate the majority of their time and attention to their customers, rather than to administrative and secretarial tasks associated with their sales activities.

It's a fairly unique concept in the chemical sales/distribution industry, where sales representatives are generally required to perform all business-related aspects of their sales activities on their own. Generating correspondence, responding to technical literature requests, entering sample requests with our Principal partners and documenting sales call activity and follow-up requirements are very important aspects of building and maintaining a strong customer relationship. Our sales support department is another example of The M. F. Cachat Company's resources and capabilities in providing value, professionalism and timely service to our customers and our Principal partners. We take a multi-faceted approach to supporting our relationships and that support begins internally, by ensuring our technical sales representatives are provided the tools and the resources to provide exceptional value to our customers and our Principal partners.

Sales Support at The M. F. Cachat Company is another example of practicing our corporate vision . . . everyone contributes to the sales process.